Yes. DGY VPN provides ongoing free usage time so you can test nodes, clients, and basic global access before choosing a paid dedicated route.

Most users do not. The DGY VPN client supports one-click connection without manual v2rayN, Shadowrocket, or v2rayNG setup. Advanced users can still import subscriptions by following our guides.

Yes. Device limits depend on your plan, but one account can cover common phone, laptop, tablet, and selected router scenarios.

Many proxy or airport-style services lack a polished client and reliable support. DGY VPN combines routes, apps, tutorials, and support so users can connect without managing every rule manually.

Refresh your subscription or node list, switch to a lower-load route, check system time and proxy mode, then contact support if the problem continues.

Some return-to-China scenarios are supported. Overseas users can try dedicated routes for NetEase Cloud Music, Bilibili, iQIYI, and similar services, depending on local networks and platform policies.

Yes. Contact support for a mirror link or join the Telegram channel where current client releases and backup downloads are posted.

Yes, if your router supports OpenWrt, Merlin, or Padavan firmware. Follow the router guide to share VPN access across household devices.

Click Forgot Password on the login page. A reset link will be sent to your registered email. Use an email you can reliably access.

Usually yes. DGY VPN adapts to Wi-Fi, 5G, and campus networks. On public networks, enable security features to reduce leak and interruption risks.

Your ISP should not see the contents of your browsing after the encrypted tunnel is established. It may see that you are using encrypted traffic, but not the pages, messages, or accounts inside it.

No. DGY VPN does not log browsing history, content, DNS query details, or real-IP activity trails. We keep only the minimal data needed for accounts, billing, and diagnostics.

DGY VPN uses Reality obfuscation and multiple protocol strategies to reduce recognizable traffic patterns, but no VPN can promise permanent availability on every network. Switch routes or contact support if access changes.

DGY VPN uses modern encryption such as TLS 1.3 and ChaCha20, plus private DNS and client leak-protection options where supported.

In a normal connected state, websites see the DGY VPN node IP instead of your local IP. Enable DNS leak protection and avoid browser plugins that bypass proxy settings.

Yes. When enabled, the Kill Switch blocks direct internet traffic if the VPN tunnel drops unexpectedly, reducing real-IP exposure risk.

DNS requests are sent through encrypted paths to controlled resolvers where supported, reducing ISP hijacking, false responses, and malicious redirects.

No. DGY VPN does not monetize through ad networks or traffic resale, and it does not inject advertising scripts into user traffic.

That means the selected VPN node is active. Choose Hong Kong, Japan, the US, Singapore, or another route based on the platform you need.

Yes. DGY VPN prepares streaming-aware routes for Netflix, Disney+, HBO, YouTube, and aiyifan. If a platform changes access rules, switch to the recommended route.

For some international games, yes. DGY VPN is a general VPN Service with game-friendly routes for Steam, Epic, Apex, and Valorant. For China-local game acceleration only, UU加速器, 雷神加速器, or 迅游加速器 may be more targeted.

Some nodes permit P2P traffic. Follow local law and platform rules, and choose nodes clearly marked for download-heavy use.

Any VPN can be affected by local ISPs and international exits. DGY VPN uses redundant bandwidth, load balancing, and dedicated return routes to reduce peak-hour swings.

Split tunneling keeps local apps on the local network while Google, ChatGPT, YouTube, and overseas SaaS use the VPN tunnel. It reduces unnecessary routing and improves daily usability.

It can block some common ad and malicious domains, but it is not a dedicated ad blocker. Browser and system-level blockers can still be used alongside it.

Yes. Users can submit tickets or contact support through Telegram or email for connection, subscription, client, and routing issues.

Use automatic routing first, then choose nearby, low-load nodes. AI tools, streaming, and games may perform better on their dedicated route labels.

Yes. Log into the same DGY VPN account on supported devices and your subscription rights will sync without duplicate purchases.

You can buy a temporary data add-on, wait for the next cycle, or upgrade your plan. The client shows usage status so limits are easier to manage.